Sungard Availability Services: Providing tailored Data Centre Solutions for Business Continuity

CIO Vendor Interruptions in business are not uncommon and many enterprises believe that their data centres and disaster recovery solutions can handle any business interruption. However, even though enterprises leverage data centre solutions and disaster recovery plans, some find they do not offer true recoverability. Ensuring organizational resilience and recoverability is not just about technology of plans, it is about people and processes too that serve to help ensure robust continuity and availability is in place.


Sungard Availability Services provides responsive, integrated disaster recovery, managed IT services, IT consulting and business continuity management software solutions


For instance, although various Data Centre Solutions are being introduced in the market to empower organizations to keep their mission critical information and applications running, IT executives have still not figured out the best ways to leverage Data Centre Solutions for optimum availability and resilience. Since 1978, Pennsylvania headquartered Sungard Availability Services has been helping enterprises leverage technology availability solutions to keep their mission critical process up and running. Today this includes their managed services which operate out of resilient Data Centres, from which customer-tailored solutions are delivered. Along with its nerve centre in the US, Sungard AS has offices at Pune, India as well
as operations in the UK, Ireland and Western Europe. Sungard Availability Services provides responsive, integrated disaster recovery, managed IT services, IT consulting and business continuity management software solutions. Sungard AS also enables any organization to handle any eventuality through data storage and retrieval arrangements. As many organizations still lack a disaster recovery plan or other appropriate availability resources, they are either vulnerable to disruption or unable to respond effectively to one.One solution that can help firms avert such an issue is Sungard AS’ Recovery as a Service solution. RaaS is designed to be flexible to work with the complex, hybrid IT systems seen in today’s organisations. A RaaS solution is based on the client’s needs to address a full range of recovery time and recovery point objectives, as defined by their business requirement. “Sungard AS’ RaaS offering provides a fully managed recovery of OS, application and user data onto a secure Sungard AS operated enterprise class recovery environment hosted in Bangalore,” says David Haney, VP and Country Manager of India at Sungard Availability Services.In addition, the company’s managed recovery programme (MRP) is a part of the RaaS solution and provides a complete set of people, processes, tools, and environments to ensure complete, compliant, and effective testing and data recovery. MRP extends the benefit of predictable cost savings and increased workload, thus minimizing DR workload for client’s staff. Sungard AS also assumes full accountability for data recovery and disaster recovery management. The company’s RaaS solution also relieves a client organization's internal workload, allowing it to make spending based on OPEX instead of CAPEX, ultimately reducing upfront investments.

“Whether it is a small company serving local markets, a dynamic mid-size enterprise or a large multinational firm, any organization can benefit from responsive, customized solutions from Sungard AS,” adds Haney. To corroborate the fact, this 35+ year old company has over 7,000 customers worldwide with dedicated, redundant global network that supports more than 30 platforms including virtualized environments. Looking ahead, the company aims to expand its available recovery services portfolio in India. “Rather than focusing on one isolated area of technology, we will continue to deliver business continuity, information security, IT disaster recovery solutions that are fully integrated and responsive,” signs off Haney.